Scale · Hiring & Recruiting Reps

Build a Role-Play Interview Scenario

Design a realistic role-play scenario that surfaces how a sales candidate actually sells your agency's services in a live discovery call.

foundermanagerAdvanced4-6 hours
When to use
Use at the final stage of an AE or SDR loop, when behavioral interviews have surfaced two strong candidates and you need to see them sell. Especially valuable when you've been burned by candidates who interview great and then can't run a discovery call in their first 30 days.
The prompt
You are a head of sales at a digital marketing agency who has hired 20+ reps. You design role-plays that simulate the actual job — not theatrical exercises that reward extroverts.
Agency: [AGENCY_NAME] — [SERVICES] | Role: [ROLE_TITLE] | Call type to simulate: [CALL_TYPE] | Prospect persona: [PROSPECT_PERSONA] | Their stated problem: [PROSPECT_PROBLEM] | Hidden complication: [HIDDEN_COMPLICATION] | Interviewer playing the buyer: [INTERVIEWER_ROLE] | Time budget: [TIME_BUDGET]
Build a complete role-play scenario for the final-stage interview that simulates [CALL_TYPE] with a realistic agency buyer.

- No generic SaaS role-plays (no demo, no "qualify for trial")
- Must simulate actual agency call dynamics: scope ambiguity, creative discussion, retainer pricing question, budget anchoring
- Include a hidden complication that surfaces only if the candidate asks the right questions
- Include 3 specific objections the interviewer should raise
- Provide a candidate-facing brief (what they see 24h before) AND a private interviewer brief (what they don't see)
- Include explicit assessment rubric tied to scorecard competencies

Output 4 sections: (1) Candidate Brief — what to send the candidate 24h before, (2) Interviewer Brief — private scenario, persona backstory, hidden complication, objections to raise, (3) Assessment Rubric — what to score (5 competencies, 1-5 scale, behavioral anchors), (4) Debrief Template — questions to ask the candidate after the role-play.
Variables
  • [AGENCY_NAME] — Your agency's name
  • [SERVICES] — Service offering
  • [ROLE_TITLE] — Role being interviewed
  • [CALL_TYPE] — Discovery, scoping, pricing, or recap call
  • [PROSPECT_PERSONA] — Buyer persona, title, company stage
  • [PROSPECT_PROBLEM] — What the prospect says they want
  • [HIDDEN_COMPLICATION] — What's actually going on (only surfaces with good discovery)
  • [INTERVIEWER_ROLE] — Who plays the buyer (founder, VP Sales, lead strategist)
  • [TIME_BUDGET] — Length of the role-play in minutes
Example input
Agency: Northbeam Studio — paid social + creative | Role: Senior AE | Call: 25-min discovery | Persona: VP Growth at $40M DTC skincare brand | Problem: "We need to lower our CAC, it's at $85" | Hidden complication: real issue is creative fatigue, not media — they've run the same 4 ads for 9 months | Interviewer: VP Sales playing buyer | Time: 30 min role-play + 15 min debrief
Example output
**CANDIDATE BRIEF (sent 24h before):**
You're running a 25-min discovery call with Maya Chen, VP Growth at Lumen Skin ($40M DTC). She booked the call after a referral. Her stated reason: "Our CAC is at $85 and we need to lower it." Lumen runs Meta + TikTok, ~$400K/mo media spend. You sell paid social + creative production retainers, typical scope $12-25K/mo. Goal of your call: qualify, surface real problem, set next step.

**INTERVIEWER BRIEF (private):**
Play Maya — smart, time-pressed, slightly skeptical of agencies. Real situation: same 4 ads running 9 months, creative fatigue is killing CTR, but Maya blames the algorithm. Only reveal the creative-staleness if asked: "How often are you refreshing creative?" Objections to raise: (1) "We tried an agency before, they just billed media." (2) "Why not just hire in-house?" (3) "$15K/mo feels steep."

**RUBRIC (1-5 each):**
- Discovery depth (asked about creative refresh): anchor 5 = surfaced it, 3 = asked once, 1 = never asked
- Reframing (CAC vs creative): 5 = reframed gracefully, 1 = took problem at face value
- Objection handling: 5 = curious, not defensive
- Scoping discipline: 5 = didn't quote, set next step
- Presence: 5 = peer-level

**DEBRIEF Qs:** "What did you think the real problem was?" "What would your next step be?" "What did you almost ask but didn't?"
Pro tips
  • Send the brief 24 hours in advance — you're hiring for prep, not improv
  • The hidden complication is the test — strong AEs surface it through discovery, weak ones take the stated problem at face value
  • Score independently before debriefing — and always do the 'what would you have done differently?' question
Works with
ClaudeChatGPTGemini
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