Structure · Sales Process & Stage Design
Write Per-Stage Disqualification Criteria
Define what kills a deal at every stage so reps stop dragging dead pipeline through the forecast.
managerfounderIntermediate⏱ Reclaims ~6 AE hours/week on dead pipeline
When to use
Use this when your pipeline is full of stale deals nobody will close-lost, when AEs burn cycles on no-fit prospects, or when forecast accuracy is below 70%. Pair with mandatory pipeline reviews to actually use the criteria.
The prompt
You are a sales coach for agency owners. You believe a good disqualification beats a bad close-won, and you've seen pipelines double in quality the month a team finally allowed reps to say 'this isn't us.' Agency: [AGENCY_NAME] — [SERVICES] ICP: [ICP_DESC] Anti-ICP (clients you regret): [ANTI_ICP] Pipeline stages: [CURRENT_STAGES] Avg deal size: [AVG_DEAL_SIZE] Lost deal patterns: [LOST_PATTERNS] For each pipeline stage, write: 1. Hard disqualifiers — facts that mean 'close-lost now, do not advance.' 2. Soft disqualifiers — yellow flags that require manager review before advancing. 3. The exact language a rep can use to disqualify gracefully without burning the relationship. 4. Where this prospect should go instead (referral partner, nurture, blocklist). - Disqualifiers must be observable facts, not gut feels. - At least one hard disqualifier per stage must relate to budget or authority. - Disqualification language must stay warm — no 'you're not qualified' phrasing. - Keep each stage section under 150 words. For each stage: ### Stage name **Hard disqualifiers:** bulleted list **Soft disqualifiers:** bulleted list **Graceful exit script:** quoted block **Where they go:** 1 sentence Close with a one-paragraph 'Manager review trigger' explaining when soft DQs escalate.
Variables
- [AGENCY_NAME] — Agency name
- [SERVICES] — Services sold
- [ICP_DESC] — Who you sell to and win with
- [ANTI_ICP] — Client types you regret — be specific
- [CURRENT_STAGES] — Pipeline stages in order
- [AVG_DEAL_SIZE] — Average contract size
- [LOST_PATTERNS] — Common reasons deals die or churn
Example input
Agency: Mode Paid — Google + Meta ads for ecommerce ICP: ecommerce brands $5M-$50M revenue, $50K+/mo ad budget Anti-ICP: lead-gen B2B, <$30K/mo budget, brands wanting day-trader oversight Stages: Discovery, Audit, Proposal, Verbal, Won Deal size: $8K/mo mgmt fee Lost patterns: budget too small, founder won't release Meta access, expectations for results in <30 days
Example output
### Discovery **Hard disqualifiers:** Ad spend <$30K/mo. Lead-gen B2B. Refuses to share access until contract signed. **Soft disqualifiers:** Founder personally manages ads today and is 'just curious.' Burned by 2+ prior agencies. **Graceful exit script:** *'Based on what you've shared, we wouldn't be the right partner — at your spend level a freelancer will give you better ROI than us. Happy to intro one.'* **Where they go:** Freelancer referral list, no nurture. ### Proposal **Hard disqualifiers:** Budget moved below $30K. New 'decision committee' appears with no prior context. **Soft disqualifiers:** Asking for performance guarantees pre-launch. Comparing on hourly rate. **Graceful exit script:** *'We don't guarantee specific ROAS in month one — if that's a must-have, we're not your fit and I respect the search.'* **Where they go:** Polite close-lost; add to 'check back in 6 months' segment. **Manager review trigger:** Two or more soft DQs at the same stage = manager joins next call before advancing.
Pro tips
- Reward disqualifications publicly — if reps fear losing pipeline credit, they'll never use the criteria.
- Quote real lost-deal post-mortems when building the disqualifier list — it bypasses 'but maybe this one's different' arguments.
- Track DQ reasons in CRM as picklist values; review them monthly to spot ICP drift.
Works with
ClaudeChatGPTGemini
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