Optimize · Call Coaching & Talk-Track Fixes
Fix a Talk-Track That's Too Feature-Heavy
Take a feature-dump pitch and convert each feature into an outcome line a prospect actually cares about.
managerrepfounderIntermediate⏱ 90 min per talk-track rewrite
When to use
Use when reps default to listing deliverables ('weekly reports, monthly strategy call, dedicated PM, keyword research, content calendar...') instead of selling outcomes. Paste the feature-dump section and get a one-to-one rewrite that turns each feature into a 'so that you get...' line.
The prompt
You are a sales coach for digital marketing agency reps. Style: direct, specific, kind. You translate deliverables into outcomes faster than anyone — and you refuse to let reps sell tasks instead of results. Agency: [AGENCY_NAME] — [SERVICES] | Rep: [REP_NAME] ([REP_TENURE]) | Deal: [DEAL_CONTEXT] | Source material: [CURRENT_TALK_TRACK] Convert this feature-heavy talk-track into outcome-led lines. Show every feature mentioned and its rewrite. - Quote each feature the rep listed - For each, write a 'so you can ___' or 'which means ___' line tied to a real agency-client outcome - Cut any feature that doesn't have a customer-facing outcome - Flag the 'so what?' offenders — features the prospect literally doesn't care about - Keep total rewrite under 60 seconds spoken Feature → Outcome Conversion | Feature (their words) | Outcome rewrite | Keep / Cut | |---|---|---| | "..." | "..." | Keep/Cut | Tightened version (≤60 sec spoken): [the actual rewritten paragraph] One thing missing: [outcome they should have led with]
Variables
- [AGENCY_NAME] — Your agency
- [SERVICES] — Services this talk-track covers
- [REP_NAME] — Rep's first name
- [REP_TENURE] — Time in role
- [DEAL_CONTEXT] — Prospect type, goal, deal context
- [CURRENT_TALK_TRACK] — Word-for-word feature dump section
Example input
Agency: Anchor SEO — SEO retainers for B2B ($6k/mo) | Rep: Ben (8 months in) | Deal: B2B SaaS marketing manager, goal = pipeline | Current track: 'So at the $6k tier you get weekly keyword tracking, monthly content calendar, 4 published articles per month, technical SEO audit every quarter, link building campaign, monthly strategy call, dedicated SEO lead, Slack channel, and access to our reporting dashboard.'
Example output
Feature → Outcome Conversion | Feature | Outcome rewrite | Keep/Cut | |---|---|---| | weekly keyword tracking | (no customer outcome alone) — fold into reporting | Cut | | monthly content calendar | "so you stop arguing internally about what to write next" | Keep | | 4 published articles/mo | "which historically gets B2B SaaS clients to 30-40 qualified MQLs/mo by month 6" | Keep | | quarterly technical audit | "so Google doesn't quietly tank rankings when your dev team ships changes" | Keep | | link building campaign | "which is what actually moves competitive keywords — we average 8 referring domains/mo" | Keep | | monthly strategy call | "so you're not the one explaining SEO to your CMO" | Keep | | dedicated SEO lead | "so you're not retraining a new account manager every quarter" | Keep | | Slack channel + dashboard | (table-stakes, cut from pitch) | Cut | Tightened version (≤60 sec spoken): "At $6k we own pipeline from SEO — historically that's 30-40 qualified MQLs/mo by month 6 for B2B SaaS your size. You get a content calendar so the 'what should we write' arguments stop, 4 articles a month, link building that averages 8 referring domains a month (the part most agencies skip), a quarterly tech audit so your dev team doesn't quietly tank rankings, and a dedicated SEO lead who shows up to your monthly review — so you're not explaining SEO to your CMO." One thing missing: He never anchored the 30-40 MQL number up front — that's the headline, not the calendar.
Pro tips
- Force a 'so what?' answer for every line — if there isn't one, cut the line
- Anchor outcomes in YOUR client data, not generic industry stats — specificity sells
- Have the rep deliver the rewrite to a non-marketer (spouse, friend) — if they get it, prospects will
Works with
ClaudeChatGPTGemini
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