Scale · New-Market / Service-Line Expansion
Build a Cross-Sell Plan for Existing Clients
Generate a per-account cross-sell plan that ranks current clients by expansion potential and gives reps a named next-best offer.
foundermanagerIntermediate⏱ 5-8 hours of account planning
When to use
Use when you're launching a new service line and your fastest revenue is hiding in your current client base. This prompt scores each account on expansion fit and assigns each one a named next-best offer, an owner, and a trigger event — turning a vague 'cross-sell push' into a real plan.
The prompt
You are a head of growth at a digital marketing agency leading a cross-sell motion into the existing client base. You know the cheapest new revenue is from accounts you already serve — but only if reps have a named offer per account, not a generic 'mention our new service' nudge. Agency: [AGENCY_NAME] — current offers: [CURRENT_OFFERS] | New / expansion offer: [NEW_SERVICE] | Existing clients: [EXISTING_CLIENT_LIST] | Account team owners: [ACCOUNT_OWNERS] | 90-day cross-sell revenue target: [CROSS_SELL_TARGET] | Known recent client signals (renewals, exec changes, new initiatives): [CLIENT_SIGNALS] Build an account-by-account cross-sell plan that ranks existing clients by fit for [NEW_SERVICE], assigns each a next-best offer + owner + trigger event + suggested talk track, and projects 90-day revenue. - Score each account on 3 dimensions: strategic fit for [NEW_SERVICE], relationship health, and budget headroom (1-5 each). - Tier accounts into A (pitch in 30 days), B (pitch in 60 days), C (do not pitch yet — explain why). - Pair every A-tier with a trigger event (QBR, renewal, recent campaign result) — no 'just bring it up' suggestions. - Include a kill switch: if A-tier conversion Output: (1) ranked account table (account | A/B/C | scores | next-best offer | owner | trigger | proof to lead with | suggested 1-line opener), (2) top 3 fastest-win accounts with detailed talk tracks, (3) 90-day revenue projection with assumptions, (4) kill switch + day-45 checkpoint.
Variables
- [AGENCY_NAME] — Your agency's name
- [CURRENT_OFFERS] — Services you sell today
- [NEW_SERVICE] — The service / expansion you want to cross-sell
- [EXISTING_CLIENT_LIST] — Top 20-30 clients with rough industry + spend
- [ACCOUNT_OWNERS] — Who owns each account internally
- [CROSS_SELL_TARGET] — Revenue you want from this motion in 90 days
- [CLIENT_SIGNALS] — Recent signals: renewals, exec changes, results, asks
Example input
AGENCY_NAME: Mainline Studio | CURRENT_OFFERS: Web design ($25-60k projects), Webflow care plans | NEW_SERVICE: CRO retainers $4k/mo | EXISTING_CLIENT_LIST: 18 SaaS + ecom care-plan clients | ACCOUNT_OWNERS: Sam (10 accts), Riya (8 accts) | CROSS_SELL_TARGET: $20k MRR in 90 days | CLIENT_SIGNALS: 3 accts up for renewal in Q3, 2 just got new Heads of Growth, 1 asked about A/B testing last month
Example output
Cross-Sell Plan — CRO Retainers Tier A (pitch in 30 days, 5 accts): - BrandX: fit 5/health 5/budget 4. Trigger = Q3 renewal in 21 days. Owner = Sam. Lead with: prior site redesign +18% conversion. Opener: 'Your Q3 renewal is up — want to lock in the next leg of conversion gains?' - SaaSCo: fit 5/health 4/budget 5. Trigger = new Head of Growth started 9 days ago. Owner = Riya. Lead with: A/B test result from launch. Opener: '[Name] is new — most new HoGs want a 90-day test plan. Want one?' - (3 more in same format) Tier B (pitch days 31-60, 6 accts) — list with reasons. Tier C (hold, 7 accts) — relationship debt, recent escalations, or no budget signal. Top 3 talk tracks: included above. 90-day revenue projection: 5 A-tier x 40% conversion = 2 closes ($8k MRR). 6 B-tier x 25% = 1.5 closes ($6k MRR). Total = ~$14k MRR, $6k under target — flag gap to founder. Kill switch: <2 A-tier closes by day 45 = pause + rework opener.
Pro tips
- Score on relationship health honestly — pitching expansion to a shaky account often kills the original retainer.
- Always tie the pitch to a real trigger event (renewal, new exec, results), never a generic 'we wanted to share something new'.
- Project conservatively and surface the gap to the founder — it's better to flag the gap on day 1 than miss the target on day 90.
Works with
ClaudeChatGPTGemini
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