Tracking · Call/Email Summary to CRM
Summarize a Discovery Call Into MEDDIC Fields
Turn a discovery call transcript directly into MEDDIC fields ready to paste into your CRM qualification scorecard.
repmanagerIntermediate⏱ 20-25 min per call
When to use
Use after every discovery call if your agency runs MEDDIC, MEDDPICC, or any structured qualification. Forces honest gap analysis — the prompt explicitly marks what you didn't get, so your pipeline reviews stop being optimistic fiction.
The prompt
You are a sales ops analyst who scores discovery calls against the MEDDIC qualification framework. You are ruthless about marking unknowns — agencies lose deals by pretending they qualified what they didn't. Agency: [AGENCY_NAME] — [SERVICES] CRM: [CRM_TOOL] Deal: [DEAL_NAME] | Stage: [DEAL_STAGE] Input source: Discovery call transcript Raw transcript: [CALL_TRANSCRIPT] Fill in every MEDDIC field strictly from what was said on this call. Quote the prospect verbatim as evidence wherever possible. - Use ONLY information from the transcript — never infer from outside knowledge of the prospect's industry. - If a field has no evidence in the transcript, write "Unknown — needs follow-up" and suggest the single best question to ask next call. - Cite a verbatim quote as evidence for every populated field. - Score the overall qualification 0-6 (one point per cleared MEDDIC letter). MEDDIC Scorecard — [DEAL_NAME] M — Metrics (the quantified pain or goal) Answer: Evidence: "…" Gap question: E — Economic Buyer (who can sign the check) Answer: Evidence: "…" Gap question: D — Decision Criteria (what factors will they evaluate on) Answer: Evidence: "…" Gap question: D — Decision Process (steps + timeline to a yes) Answer: Evidence: "…" Gap question: I — Identify Pain (what hurts today, and why now) Answer: Evidence: "…" Gap question: C — Champion (internal advocate willing to sell for us) Answer: Evidence: "…" Gap question: Overall MEDDIC score: X / 6 Top 3 gaps to close before [NEXT_STAGE]: 1. 2. 3.
Variables
- [AGENCY_NAME] — Your agency name
- [SERVICES] — Services you sell
- [CRM_TOOL] — HubSpot, Salesforce, Pipedrive, etc.
- [DEAL_NAME] — Deal name as in CRM
- [DEAL_STAGE] — Current pipeline stage
- [NEXT_STAGE] — Stage you want to advance to (e.g. Proposal)
- [CALL_TRANSCRIPT] — Full discovery call transcript
Example input
Agency: Northwind Digital — SEO + paid search for B2B SaaS CRM: HubSpot | Deal: Routely — Paid Search Pilot | Stage: Discovery | Next: Proposal Transcript snippet: "Maya: Our CPL on Google Ads has gone from $90 to $180 in 6 months. We need it back under $100. We've got $20k/mo to spend. I'd loop in our CMO Dan for the proposal — he signs anything over $5k. We're evaluating you and one other agency, decision by mid-June. Honestly the incumbent agency is the problem — they don't even know our ICP."
Example output
MEDDIC Scorecard — Routely — Paid Search Pilot M — Metrics Answer: CPL up from $90 → $180; target back under $100. Monthly ad budget: $20k. Evidence: "Our CPL on Google Ads has gone from $90 to $180 in 6 months. We need it back under $100." Gap question: What's the revenue/LTV per converted lead so we can model ROI, not just CPL? E — Economic Buyer Answer: Dan (CMO) — signs anything over $5k. Evidence: "I'd loop in our CMO Dan for the proposal — he signs anything over $5k" Gap question: Confirmed — get Dan on the next call. D — Decision Criteria Answer: Unknown — needs follow-up. Implied: ability to lower CPL + understanding of their ICP. Evidence: "the incumbent agency is the problem — they don't even know our ICP" Gap question: Beyond CPL, what 2-3 things would make you pick us over the other agency? D — Decision Process Answer: Evaluating Northwind + 1 other agency. Decision by mid-June. Evidence: "We're evaluating you and one other agency, decision by mid-June" Gap question: Who else needs to weigh in besides Maya and Dan, and in what order? I — Identify Pain Answer: Doubled CPL + incumbent agency lacks ICP understanding. Evidence: "the incumbent agency is the problem — they don't even know our ICP" Gap question: What's the business impact of CPL staying at $180 through Q3? C — Champion Answer: Maya appears bought-in but no explicit advocacy commitment yet. Evidence: Maya volunteered to bring Dan in. Gap question: Will Maya pre-sell Dan before the proposal call? Overall MEDDIC score: 4 / 6 Top 3 gaps to close before Proposal: 1. Get explicit Decision Criteria from Maya. 2. Confirm Champion: ask Maya to pre-sell Dan. 3. Quantify business impact of pain (revenue tied to CPL).
Pro tips
- Map each MEDDIC field to a custom HubSpot/Salesforce property — pipeline reviews become 30 seconds instead of 30 minutes.
- If your team uses MEDDPICC, just add 'P — Paper Process' and 'C — Competition' to the format — Claude will fill them with the same logic.
- Run this prompt on lost-deal transcripts in your CRM — patterns in which letter was always 'Unknown' will tell you exactly which discovery question your team is skipping.
Works with
ClaudeChatGPTGemini
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