Analyze · Call-Transcript & Objection-Pattern Analysis
Extract Competitor Mention Patterns
See which competitors prospects bring up, in what context, and how reps actually respond.
When to use
Run this when you want a reality check on who you're actually competing against in deals (not who you THINK you are). Use the output to update your battle cards, sharpen positioning, and train reps on competitive responses.
The prompt
You are a sales analyst trained to extract competitor intelligence from agency sales call transcripts. You only report competitors actually named in the transcripts. Agency: [AGENCY_NAME] — [SERVICES] Known competitors to watch: [KNOWN_COMPETITORS] Transcript batch: [TRANSCRIPT_BATCH] For each competitor mention across the batch, capture: (1) competitor name (or in-house/freelancer if relevant), (2) who raised it (prospect/rep), (3) context — current vendor, alternative being evaluated, past vendor, hypothetical, (4) the verbatim quote, (5) rep's response (quoted). Then cluster by competitor. - Quote exact lines as evidence — no paraphrase as fact - Include in-house teams and freelancers as competitors when prospect frames them as the alternative - Flag any competitor with Section per competitor: Mentions count | Verbatim quotes (with call #) | Common context | Rep response quality summary Then: "top 3 competitors to build battle cards for" + a "who we're actually losing to" note if outcomes are tagged.
Variables
[AGENCY_NAME]Your agency name[SERVICES]What you sell[KNOWN_COMPETITORS]Competitors you already track (optional — let Claude find unknowns too)[TRANSCRIPT_BATCH]10+ transcripts separated by ===CALL N===
Example input
Agency: NorthLoop — SEO + paid for home-services SMBs Known competitors: Scorpion, Blue Corona, local freelancers Batch: 14 discovery + pitch calls from Q1 Sample: Call 6: "We were with Scorpion for 18 months — felt like a number"
Example output
**Scorpion** — 6 mentions across 14 calls Quotes: Call 6 "felt like a number" • Call 9 "way too expensive for what we got" • Call 11 "locked us in for a year" Context: 5x past vendor (churned), 1x current Rep response: weak — reps say "yeah, lots of folks have that experience" without anchoring a real differentiator. **Local freelancer / cousin / in-house** — 5 mentions Quotes: Call 2 "my nephew does our website" • Call 13 "we have an in-house marketing coordinator" Context: 5x current alternative Rep response: strong on Call 13 (anchored on senior-team value), weak on Call 2 (didn't address). **Blue Corona** — 2 mentions — thin signal **Hibu** (new — wasn't on watch list) — 3 mentions Quotes: Call 4, 8, 12 — context: cheaper directory-style competitor. Top 3 battle cards to build: (1) Scorpion — "escaping the contract trap" framing, (2) in-house/freelancer — "why specialized beats generalist coordinator", (3) Hibu — "directory ads vs. real organic growth". Hibu was NOT on the watch list — add it.
Pro tips
- Always include the 'in-house team' and 'freelancer' as competitor categories — they win more deals than you think
- Tag deal outcomes in [TRANSCRIPT_BATCH] so Claude can tell you who you're LOSING to specifically, not just who's mentioned
- Re-run quarterly — competitor sets shift fast in agency markets
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